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    • matt.simpson

      ListMessenger Support Forum Updated   08/08/2017

      We just wanted to mention that we have just upgraded our support forum software to the latest and greatest version of Invision Community. This will translate to a significantly better experience for users and hopefully a huge reduction in the amount of forum spam that pops up. Forum spam is poison to a support forum such as this because it robs support administrators of time which would have other wise went to providing important responses.
tre

Stalled Messages

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tre    0

Hey guys/girls

 

My queue manager shows the status "stalled" and I woonder what is necessary to restart it?

 

Listmessenger is 2.2.0

PHP is version 5.2.17

 

Any advice or suggestion please...

 

Thanks a lot

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tre    0

...well incidentally, I checked my log file and extracted the names of those who did not get messages. Then I exported a csv from my original group, matched the names and and re-imported them into a new group and resent the message...

 

- so no urgent need anymore...it seems like bluehost throttles output, so maybe it just got stuck...not sure why it never came back and finished.

 

best regards

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Hey tre,

 

You must manually restart a stalled send. You do this by selecting the radio button beside the message in Queue Manager, and selecting Resume.

 

Best Regards,

Matt Simpson

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