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    • matt.simpson

      ListMessenger Support Forum Updated   08/08/2017

      We just wanted to mention that we have just upgraded our support forum software to the latest and greatest version of Invision Community. This will translate to a significantly better experience for users and hopefully a huge reduction in the amount of forum spam that pops up. Forum spam is poison to a support forum such as this because it robs support administrators of time which would have other wise went to providing important responses.
Guest Gijs Nyst

Change Domain For Listmessenger

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Guest Gijs Nyst   
Guest Gijs Nyst

Dear,

 

We would like to change the domain for the installation of listmessenger. Is this possible within our existing order?

 

We have send you an email (support@listmessenger.com) as well with account information.

We would be happy to hear from you. Thanks in advance.

 

With kind regards,

Gijs Nyst

Travel Congress Management

 

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Guest Gijs   
Guest Gijs

Could somebody please advise us? I can't get any contact with listmessenger via forum or mail.

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Hello All,

 

If you would like to change your ListMessenger Licence Key, please first review the change policy:

 

http://www.listmessenger.com/policies/key

 

ListMessenger Pro is licenced on a per-domain basis, and due to the fact that we do not charge for software upgrades, we have several rules in place regarding licence key resets for ListMessenger Pro.

We will only agree to reset a Standard Single-Domain Licence Key for ListMessenger Pro when the request meets the following conditions:

  1. The licence key was purchased no more than 12 months prior to the request.
  2. The licence key has not previously been reset.
  3. The licence key resides in the Members Area account of the individual making the request.
  4. The Members Area account is in "good standing".
  5. The domain name change is of minimal impact (i.e. yourdomain.org > yourdomain.com, or yourdomaininc.com > yourdomain.com). Please Note: We do not consider company name changes (i.e. bluecompany.com > orangecompany.com) to be of a minimal impact, you would need to purchase a new licence key to continue using the application.

ListMessenger Pro is licenced on a per-domain basis, this means you purchase a licence for a single domain name. We reserve the right to decline licence key reset requests for any reason that does not meet the conditions as described above.

 

 

If your request is within the policy, please send the request to ksimpson at listmessenger dot com.

 

Take care,

Matt Simpson

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