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Cannot Export Or Download B-Up

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I have V2.1.0 running and works fine - but I need to export the names in the system and I get the attached message when I try and export. I get the same message when I try and download a backup.

any idea how to get round this?




further info - the attached is what I get from Chrome. When I use other browsers I get a different message -


"It appears that you are either not currently logged into ListMessenger or your session has expired. You will be taken to the ListMessenger login page - please re-login."


so for some reason I am getting thrown out - I have been in touch with the hosting company and the session path is correct and sessions are being written to the folder on the server.


Any help would be appreciated.


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